- Detailed description of goods and/or services
Wesley Handworks is a business in the retail and manufacture industry of handmade wicker items.
- Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email. For Cape Town and surrounds the Wesley Handworks team will deliver. In all other areas in South Africa deliveries will be done by courier.
- Export restriction
The offering on this website is available to South African clients only.
- Return and Refunds policy
The provision of goods and services by Wesley Handworks is subject to availability. In cases of unavailability, Wesley Handworks will refund the client in full within 30 days. Cancellation of orders by the client will attract a ____ % administration fee.
- Customer Privacy policy
Wesley Handworks shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.
- Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Wesley Handworks bank account, the details of which will be provided on request.
- Card acquiring and security
Card transactions will be acquired for Wesley Handworks via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
- Customer details separate from card details
Customer details will be stored by Wesley Handworks separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
- Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- Responsibility
Wesley Handworks takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
- Country of domicile
This website is governed by the laws of South Africa and Wesley Handworks chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 10 Mill Street, Stellenbosch.
- Variation
Wesley Handworks may, in its sole discretion, change this agreement or any part thereof at any time without notice.
- Company information
This website is run by Wesley Handworks ( private company) based in South Africa trading as Wesley Handworks and with registration number 2020/161849/07 and Chiku Silvester Mauta (Owner)
- Wesley Handworks contact details
Company Physical Address:
10 Mill Street
Stellenbosch
Western Cape
Email: info@artwicker.co.za
Telephone: +27 83 558 8515[/vc_column_text][/vc_column][/vc_row]